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This test was the second one the first one I coudlnt post for some reson it had an invalid html
Last week after the reset the speed was between 45/49 wired or wireless, as you can see its now all over the place.
Have you tried booting your pc in safe mode with networking and running a test that way just to rule out something that may be running in normal mode?
As I have already said, if it is just your speeds fluctuating you should try leaving things alone for a day or two to see if they settle down after the modem/hub reset.
Yes think I'll have to give it aweek or two and see what happens, a shame though as everything was fantastic for a while after the rest, clutching at straws I know but could the problem be the modem.
I suppose there could be a problem with it but until things have settled down it would be difficult to tell. If DLM is re-adjusting your line it would continue doing that even if you changed the modem and could in fact see the disconecting of the modem to fit the new one as a fault and lower the speeds even further.
I think it looks like I may have to settle for 40/42 and not the45/49 I get after a DLM reset, there's obviously a problem somewhere but because it doesnt show anything at BTs end they are not interested
Hi all again,
I had a phone call this morning from BT, they are sending out another engineer Wednesday about an intermittent fault with my infinity connection, the thing is, I think a few people on here seem to know more than they do, so what questions should I ask him and what things should I ask him to check ?.
Hi all again.
The engineer came out again wednesday, He said that the old ADSL equipment was still connected back at the exchange and that was what was causing the problem. He said he woldnt be able to do alift and shift, but doing the work at the exchange would proberly sort the problem. He also said to connect back up my home hub 5 as its a better hub,
any way five days later and the speeds dropped again.
But as the hub 5 is now connected I do have some stats, if some one can please take a look at them for me it would be much appriciated. Many thanks in advance.
|1. Product name:||BT Home Hub|
|2. Serial number:||+068342+NQ34253496|
|3. Firmware version:||Software version 18.104.22.168.22.214.171.124.6 (Type A) Last updated 05/04/14|
|4. Board version:||BT Hub 5A|
|5. VDSL uptime:||0 days, 01:39:23|
|6. Data rate:||5251 / 45329|
|7. Maximum data rate:||5423 / 52307|
|8. Noise margin:||6.2 / 5.9|
|9. Line attenuation:||0.0 / 22.7|
|10. Signal attenuation:||0.0 / 20.9|
|11. Data sent/received:||43.9 MB / 282.2 MB|
|12. Broadband username:||email@example.com|
|13. BT Wi-fi:||Yes|
|14. 2.4 GHz Wireless network/SSID:||TheDelvos@bt|
|15. 2.4 GHz Wireless connections:||Enabled (802.11 b/g/n (up to 150 Mb/s)) 20 MHz, WPS enabled|
|16. 2.4 GHz Wireless security:||WPA2|
|17. 2.4 GHz Wireless channel:||Automatic (Smart Wireless)|
|18. 2.4 GHz Wireless network/SSID:||BTWiFi-with-FON|
|19. 2.4 GHz Wireless connections:||Enabled (802.11 b/g/n (up to 150 Mb/s)) 20 MHz, WPS disabled|
|20. 2.4 GHz Wireless security:||None|
|21. 2.4 GHz Wireless channel:||Automatic (Smart Wireless)|
|22. 2.4 GHz Wireless network/SSID:|
|23. 2.4 GHz Wireless connections:||Enabled (802.11 b/g/n (up to 150 Mb/s)) 20 MHz, WPS disabled|
|24. 2.4 GHz Wireless security:||None|
|25. 2.4 GHz Wireless channel:||Automatic (Smart Wireless)|
|26. 2.4 GHz Wireless network/SSID:||Auto-BTWiFi|
|27. 2.4 GHz Wireless connections:||Disabled|
|28. 2.4 GHz Wireless security:||None|
|29. 2.4 GHz Wireless channel:||Automatic (Smart Wireless)|
|30. 2.4 GHz Wireless network/SSID:|
|31. 2.4 GHz Wireless connections:||Disabled|
|32. 2.4 GHz Wireless security:|
sorry evert one helps if I post the stats doesnt it lol