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Aspiring Expert
197 Views
Message 61 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

He came back, changed the socket, then checked, he should of checked before and after right? he said my line is perfectly usuable, and said the high snr i keep having is due to the isp capping me and making the speed  drop because of the cap, hhmmm, so apparantly according to the engineer im A-OK, always happens evrytime i hav a visit, he didnt reset my line either, he said thats down to the isp, well, i know that but your suppose to ring them and have it done for me after youve been playing Mr Engineer, so ive got to contact the mods now and get it reset that way.

 

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Aspiring Expert
193 Views
Message 62 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

I also changed back to the hhb2, i reset the hub an i have these in the events log,

( 1934.840000) Admin login successful by 192.168.1.64 on HTTP
Oct 25 10:07:31 2011( 1098.900000) Admin login successful by 192.168.1.64 on HTTP
Oct 25 09:56:30 2011( 438.790000) RTNL: Received ERROR reply 'No such process' for message type 0x19
Oct 25 09:55:48 2011( 396.230000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Oct 25 09:55:48 2011( 396.230000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Oct 25 09:55:48 2011( 396.230000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Oct 25 09:55:48 2011( 396.230000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Oct 25 09:55:48 2011( 396.170000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Oct 25 09:55:48 2011( 396.170000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Oct 25 09:55:48 2011( 396.160000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Oct 25 09:55:48 2011( 396.160000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Oct 25 09:55:18 2011ERR 2011-10-25T08:55:18Z cwmp: mt_cwmp: session error: Could not resolve host
Oct 25 09:55:17 2011( 365.610000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Oct 25 09:55:17 2011( 365.610000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Oct 25 09:55:17 2011( 365.610000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Oct 25 09:55:17 2011( 365.610000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Oct 25 09:55:17 2011( 365.510000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Oct 25 09:55:17 2011( 365.510000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Oct 25 09:55:17 2011( 365.510000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Oct 25 09:55:17 2011( 365.510000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Oct 25 09:50:01 2011( 71.040000) RTNL: Received ERROR reply 'No such process' for message type 0x19
Oct 25 09:49:58 2011ERR 2003-01-01T00:00:46Z cwmp: mt_cwmp: session error: Could not resolve host
Oct 25 09:49:20 2011( 30.410000) DVA started
Oct 25 09:49:19 2011( 29.100000) sys_if_stats_reset failed for atm0
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Expert
191 Views
Message 63 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

those messages seem to be common to the hubs.

 

As for a cap, that sounds total rubbish. It may be that your target margin is set above 6db but that is not a cap it is a setting of the broadband to ensure stability. Cap implies something totally different in my opinion.

 

 

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Aspiring Expert
188 Views
Message 64 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

**bleep**, i forgot hhb2's dont have gigabyte ports, ohwell, its not like i can get gigabyte speeds is it lol, but it does make my connection slightly better with response from hub to pc, sod it, if they replace the hhb3 then ill give it another try with hhb3, otherwise im staying as is.

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Aspiring Expert
186 Views
Message 65 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

what a joke, my ip profile as dropped to 8000 something like that i cant remember what it said now but i know it was 8--- kbps

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Recognised Expert
178 Views
Message 66 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

What are the new stats, and I think you would be best asking the mods for a HH3 Type B...
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Aspiring Expert
175 Views
Message 67 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

new stats are as follows, which are worse, no ones reset the line, and mods havnt answered my emails since thursday.

My upload is better, but thats the hhb2 doing that, hhb3 makes your upload slower for some reason, if i snyc at 1176k on hhb3 i would get around 900k

  
FAQ

Results Image not loaded

<script type="text/javascript">// paintProgressAndMessageOnBar(100,"The test has successfully completed" ); // </script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.

 Download  Speed
 8068 Kbps
  
0 Kbps21000 Kbps Max Achievable Speed
Download speedachieved during the test was - 8068 Kbps For your connection, the acceptable range of speeds is 4000-21000 Kbps. Additional Information: Your DSL Connection Rate :9703 Kbps(DOWN-STREAM), 1176 Kbps(UP-STREAM) IP Profile for your line is - 8560 Kbps

2. Upstream Test: -provides background information.

 Upload Speed
 954 Kbps
  
0 Kbps1176 Kbps Max Achievable Speed
>Upload speed achieved during the test was - 954 Kbps Additional Information: Upstream Rate IP profile on your line is - 1176 Kbps

We were unable to identify any performance problem with your service at this time. It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly. If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

 

Please visit FAQ section if you are unable To understand the test results.

 

 

 
ADSL line status
Connection Information
Line stateConnected <script type="text/javascript">// function p_ajax_adsl_status() { ajax_download_start('adsl_status=1', p_ajax_adsl_status_cb); } function p_ajax_adsl_status_cb(xml) { if (document.getElementById('adsl_status').innerHTML != xml) { document.getElementById('adsl_status').innerHTML = xml; mimic_button('submit_button_ajax_refresh', 1); } else setTimeout('p_ajax_adsl_status()', 5000); } setTimeout('p_ajax_adsl_status()', 5000); // </script>
Connection time0 days, 03:19:53
Downstream9,704 Kbps
Upstream1,176 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.5 Annex A
Latency typeFast
Noise margin (Down/Up)11.7 dB / 6.3 dB
Line attenuation (Down/Up)34.1 dB / 13.0 dB
Output power (Down/Up)14.6 dBm / 1.7 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)97 / 0
HEC Errors (Down/Up)285 / 0
Error Seconds (Local/Remote)95 / 0
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Recognised Expert
172 Views
Message 68 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

I think your speed is worse because DLM has increased your line margin with all the work that's been done.  Why dont you contact the live chat by following this link: http://bit.ly/ra3XDF and asking them to do an SNR reset, they can actually do it.

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Aspiring Expert
167 Views
Message 69 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

i trieed that address, spoke to someone, they asked if they could ring me, i said yes like a fool, im still on hold, and its india lol

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Recognised Expert
165 Views
Message 70 of 85

Re: Installed BT Desktop help,now PPPOA is crashing because of motive

I noticed they'd changed something, it used to be 9am - 5am only and the guys were Northern Ireland, and today it is 7am - 11pm and its India :(.
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