Hi all, long time since I was here last 🙂 Would it cause any problems If I set up the new HH on my laptop, before the engineer calls to install Infinity? My thoughts being that all that would be needed then would be to set up the openreach modem.
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Thanks guys thought that was the case. So there's really no need for an engineer apart from installing the new/extra socket?
Sorry you are wrong on that one.
If you are having Infinity installed, you were sent a Black HH3 which you can install now if you have a BT broadband connection. The engineer will visit you to do the Install of the White Openreach VDSL2 modem. he will bring this modem with him. This is needed for Infinity.