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Greywolf
Aspiring Contributor
412 Views
Message 1 of 11

Interleaving turn off request, again!

Hi, I recently requested to have my interleaving off and locked to fast but after just a week my interleaving is turned back on.

 

Can someone please turn off interleaving and LOCK it to FAST.

 

Thanks you!

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10 REPLIES 10
john46
Distinguished Sage
408 Views
Message 2 of 11

Re: Interleaving turn off request, again!

Interleaving has turned on again is because you line is unstable turning it off could lead to disconnections and lower throughput particularly at night
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Greywolf
Aspiring Contributor
402 Views
Message 3 of 11

Re: Interleaving turn off request, again!

Hi John, the connection was great on fast, internet browsing and gaming is poor when interleaving is on.

 

I asked to have my interleaving LOCKED to fast, like before I had the profile reset, so this should not have happened.

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john46
Distinguished Sage
395 Views
Message 4 of 11

Re: Interleaving turn off request, again!

you must have had a number of disconnections to cause interleaving to turn on again can you please post your hub stats so it can be seen where any problem may be
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Greywolf
Aspiring Contributor
393 Views
Message 5 of 11

Re: Interleaving turn off request, again!

No disconnections at all, like I said the line when on "Fast" is great.

 

I just need a mod to put another order through and this time LOCK it to FAST.

 

Thanks for your help though!

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john46
Distinguished Sage
391 Views
Message 6 of 11

Re: Interleaving turn off request, again!

they will need to see your stats showing 3b days + stable connection before they can arrange the change
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Greywolf
Aspiring Contributor
375 Views
Message 7 of 11

Re: Interleaving turn off request, again!

Netgear.png

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Greywolf
Aspiring Contributor
373 Views
Message 8 of 11

Re: Interleaving turn off request, again!

The uptime reset when the line changed back to interleaved. Modem/router is on 24/7.

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john46
Distinguished Sage
363 Views
Message 9 of 11

Re: Interleaving turn off request, again!

once you can show 3days + connection then the mods can get in touch to arrange interleaving to be turned off
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Greywolf
Aspiring Contributor
361 Views
Message 10 of 11

Re: Interleaving turn off request, again!

Interleaving should never have changed in the first place as I asked to have it LOCKED to fast. We need low ping for gaming, the ping is 25-50 instead of 7 which is totally unacceptable and is a massive differnece for FPS.

 

Now you are telling me I have to wait 3 days to ask again then wait another 2-3 days to flip the switch, not happy!

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