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keneu
Aspiring Contributor
244 Views
Message 11 of 16

Re: Intermittent Packet Loss (Resulting in large lag spikes when gaming)

Sorry for the delay, have been busy.

 

From what I can see there is no test socket on this line. This house has 2 phone lines, the phone line which I'm trying to sort out is in a room which was "redone" when we moved in - it used to be a garage and then we turned it into a bedroom with a phone line. This phone line only has 1 wall socket and I just took the faceplate off and all that's behind it is a hole in the wall with some wires leading to the faceplate. 

 

Any further ideas?

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Distinguished Sage
239 Views
Message 12 of 16

Re: Intermittent Packet Loss (Resulting in large lag spikes when gaming)

you say you have two lines are they both broadband activated
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keneu
Aspiring Contributor
237 Views
Message 13 of 16

Re: Intermittent Packet Loss (Resulting in large lag spikes when gaming)

Yeah both have lines broadband provided by BT - separate phone numbers and account for each one

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Distinguished Sage
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Message 14 of 16

Re: Intermittent Packet Loss (Resulting in large lag spikes when gaming)

do both lines have the same problem ?
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keneu
Aspiring Contributor
223 Views
Message 15 of 16

Re: Intermittent Packet Loss (Resulting in large lag spikes when gaming)

I hooked up my PC to the other phone line in the house and it's a lot smoother. Think I got 1 lag spike that was "my end" during maybe 4-5 hours of gaming over the last couple of days. I remembered though that the other phone line isn't on BT though, it was changed to Sky recently and I completely forgot. I'll amend previous posts as appropriate. It seems I can't edit my other posts.. this could get messy to keep track of.

 

So this basically suggests it's something to do with my phone line's setup. Is it possible that it's a router issue rather than a service issue? I don't have another router to test it, any ideas how I could test if it's the line or the router or something else?

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Distinguished Sage
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Message 16 of 16

Re: Intermittent Packet Loss (Resulting in large lag spikes when gaming)

maybe you could try and borrow one from a friend or neighbour
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