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Newbie
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Message 1 of 7

International Friends and Family

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I have a new line and have signed up for International Friends and Family, but I can't locate in the circular mazes of the mind-numbing MyBT site how to specify the numbers I want to include. Anyone got any ideas?

 

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Aspiring Contributor
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Message 2 of 7

Re: International Friends and Family

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Hi there,

Any international number that you call is included in Friends and Family International.

 

Thanks

 

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Newbie
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Message 3 of 7

Re: International Friends and Family

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But that would imply that I could use it to run an international business, not just friends and family!

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Aspiring Contributor
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Message 4 of 7

Re: International Friends and Family

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You could If you wanted to, don't forget you still get charged a connection fee (12.5ppm) and a variable rate (from 2.5ppm upwards of a £1ppm)

I wouldn't get too hung up on the name, it's better this way as if one of your family/friends did change their number it would mean calling BT up everytime that occured.
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Newbie
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Message 5 of 7

Re: International Friends and Family

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Yes, of course! Many thanks. I remember now that I'd planned to monitor the cost for a couple of months and then switch to the unlimited plan if it looked a better deal based on my actual usage.

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Beginner
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Message 6 of 7

Re: International Friends and Family

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How do I cancel this International Friends and Family? I've gone round and round on this BT website but cannot find ANYWHERE to do this. Grrrrr..........

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Recognised Expert
2,833 Views
Message 7 of 7

Re: International Friends and Family

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Try the phone number on this link.  I don't think you can cancel online...

https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MDgiLCJzdGVwSWR4IjoxLCJzdG...

 

 

 

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