International SMS text message spam scam

[Toneloc0_0]

Hi

I have noticed 13 x international SMS's at 25p each on my mobile bill.

They all appeared on 10.3.16 at 3 different times 09:35, 11:24 & 11:25.

I have not sent any international text messages (checked message log), I had a few last month and blocked the number

0034778347328

Does anyone know why these messages appear & how to stop them?

I have deleted any unused/new apps from my iPhone and have left the ones I have had for ages without issue

Cheers

[DanielS]

Hi @Toneloc0_0,

Have you had this looked into already? If you haven't, contact our BT Mobile team today using this link.

If you need further help afterwards, let me know.

DanielS

[Toneloc0_0]

Hi mate
Yes spoke with a couple of agents. Last one very nice and helpful said leave it until the bill is generated they will look into it then.

[DanielS]

Thanks @Toneloc0_0,

I've sent you a message about it. Check it out for me.

Thanks

DanielS

[Toneloc0_0]

Hi Robbie,

I received a call from a customer service agent yesterday.

They have issued a credit for all of the messages I did not send.

Thank you for your help