Internet Speed Problems

[hazeleyedchic]

Hi everyone,

thought I'd join the forum since i've been having speed problems for a while now.

Recently internet pages, youtube videos and just about anything has been taking ages to load.

Did a speed test and this was my result:

Connection speed 8.13Mb

• Download speed 1.93Mb
• Upload speed 0.35Mb

I've restarted my hub also and that hasn't helped.

Any advice would be much appreciated! 🙂

[hazeleyedchic]

Also

Download speedachieved during the test was - 1.97 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps

download speed
1.97 Mbps

upload speed :0.36

ping latency: 18.75

[imjolly]

just repost your hub stats when you get 3+ days connection time and then mods will help

[hazeleyedchic]

I've had 3+ days connection time.

[imjolly]

you need to post to show 3+ days connection time and if you have just reset the hub then you need to wait until you get 3 days again

[john46]

hub restarts are the worse thing you can do restarts can cause low speeds because of either a high noise margin or in your case a low IP Profile

[hazeleyedchic]

Ok, I made this post last Thursday and now it is Monday. So i've waited 4 days since restarting the hub and here's my results.

Download Speed : 1.99

Upload Speed: 0.36

Ping : 27.50

 Download speedachieved during the test was - 1.99 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbp

Please help because the internet is becoming painfully slow...

[hazeleyedchic]

ADSL Line Status

Connection Information Line state: Connected Connection time: 4 days, 03:48:32 Downstream: 7.938 Mbps Upstream: 448 Kbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.1 Annex A Latency type: Fast Noise margin (Down/Up): 10.9 dB / 27.0 dB Line attenuation (Down/Up): 17.2 dB / 10.5 dB Output power (Down/Up): 19.9 dBm / 11.9 dBm FEC Events (Down/Up): 0 / 0 CRC Events (Down/Up): 28 / 0

[john46]

as soon as the mods read the post they will post back here

[imjolly]

stats looking good just need to wait on mod offering help