For the past 5 days the internet stays up for about 15-20 minutes, then cuts for a ver short time (could be a second, could be 5) but it is very frustrating as it is enough to kick me out of my PS4 game and party everytime I try to start a new game.
My PC and PS4 are connected via ethernet and not on the wifi, but my devices on the wifi also get effected by the cuts - any help?
| Product name: | BT Home Hub | | 2. Serial number: | +068543+NQ55305769 | | 3. Firmware version: | Software version 4.7.5.1.83.8.204.1.11 (Type A) Last updated 22/04/16 | | 4. Board version: | BT Hub 5A | | 5. DSL uptime: | 2 days, 19:43:25 | | 6. Data rate: | 2001 / 17258 | | 7. Maximum data rate: | 2641 / 17733 | | 8. Noise margin: | 8.1 / 6.5 | | 9. Line attenuation: | 38.0 / 30.5 | | 10. Signal attenuation: | 37.7 / 25.0 | | 11. Data sent/received: | 1.8 GB / 14.3 GB | | 12. Broadband username: | bthomehub@btbroadband.com | | 13. BT Wi-fi: | Yes | | 14. 2.4 GHz Wireless network/SSID: | BTHub5-SMJ9 | | 15. 2.4 GHz Wireless connections: | Enabled (802.11 b/g/n (up to 144 Mb/s)) | | 16. 2.4 GHz Wireless security: | WPA2 | | 17. 2.4 GHz Wireless channel: | Automatic (Smart Wireless) | | 18. 5 GHz Wireless network/SSID: | BTHub5-SMJ9 | | 19. 5 GHz Wireless connections: | Enabled (802.11 a/n/ac (up to 1300 Mb/s)) | | 20. 5 GHz Wireless security: | WPA2 | | 21. 5 GHz Wireless channel: | Automatic (Smart Wireless) | | 22. Firewall: | Default | | 23. MAC Address: | 84:a4:23:1f:6b:32 | | 24. Modulation: | G.993.2 Annex B | | 25. Software variant: | AA | | 26. Boot loader: | 1.0.0 |
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