Internet in my Sony Bravia XE is much slower then on other devices ? Any advise please ?

[Luis37figo]

For example when I do speed test, I get on my PC 49MB/S on my mobile 40mb/s but on my its only TV 25mb/s,

I have internet TV and I dont want it to freeze...

Do I need to change settings in my HUB like opening ports or something?

I have contacted SONY support and went through every single step they advise me , and still the same.

Please help

Regards

[Keith_Beddoe · Accepted solution]

Welcome to this user forum.

How is the TV connected to the home hub, Ethernet cable or wireless?

Wireless will normally give much slower speeds.

Try turning Smart Setup off to see if it helps.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

[Luis37figo]

Hello,

Thank you for your reply.
So this morning I have checked my internet speed. My laptop - connected wireless got 49mb/s, my TV - connected via cable - 22mb/s.
I have turned the smart setup off , reset the router and re run the test on my TV - and got 44mb/s !
Seems it worked straight away, I’ll be testing it for the next few days so fingers crossed !
Thank you so much for your advise 😉
Regards
Lukas

[Keith_Beddoe]

Smart Setup is known to give lots of problem. Please update this thread once you are happy the problem is fixed.