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Newbie
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Message 1 of 3

Internet speed the same despite getting BT Infinity and fibre-optic...

Hello,

 

   I had btinfinity and fibreoptic installed a couple months ago and it doesnt seem to have made any different to my internet speed, in fact if anything it is slower! Is there anything I can do to test it or make sure that settings are at optimal level etc...?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Internet speed the same despite getting BT Infinity and fibre-optic...

Use this speed tester. Once you have done the speed test do the diagnostic test then post all the results including IP profile up and down back here.

 

http://speedtest.btwholesale.com/

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Aspiring Contributor
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Message 3 of 3

Re: Internet speed the same despite getting BT Infinity and fibre-optic...

Are you using a wireless connection to the hub?  You should really use a hard wired ethernet connection while performing any speed tests, as wifi will probably limit the performance.

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