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Darren20
Beginner
677 Views
Message 1 of 4

Internet stops and starts constantly

Every 2 hours or so my Internet stops working and about 30 seconds later starts working again anyone have any solutions?

None of the lights on my Bt hub change they all stay blue which is why I don't understand I was given one of the new hubs to stop this from happening but nothings changed.

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3 REPLIES 3
raymie67
Expert
627 Views
Message 2 of 4

Re: Internet stops and starts constantly

Have a look on the hub logs and see if the PPP0A session is reconnecting. I had the same issue on one occassion and it was happening every 10 minutes, in my case it was down to a IP profile being stuck higher than it should have been causing too many errors and resetting the PPP0A connection without needing to resync.

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Darren20
Beginner
625 Views
Message 3 of 4

Re: Internet stops and starts constantly

Not the best at all this tech stuff how do i get access to that?
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raymie67
Expert
614 Views
Message 4 of 4

Re: Internet stops and starts constantly

will be one of the menu options on the hubs web pages but I don't have a hub to give details on.

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