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imjolly
Distinguished Sage
Distinguished Sage
286 Views
Message 31 of 37

Re: Intervleaving PLEASE switch it off

if you can hear noise when trying quiet line test from test socket then you need to persevere with faults and get phone engineer to come and get rid of the noise then broadband will improve 



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john46
Distinguished Sage
286 Views
Message 32 of 37

Re: Intervleaving PLEASE switch it off

did you call 151 and not mention broadband in the call
James_lol
Aspiring Expert
270 Views
Message 33 of 37

Re: Intervleaving PLEASE switch it off

i did call 151 they said they cant find a fault, its only a very dim hiss i can hear? or should it be completly dead silence? i have good hearing haha

 

thank you

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imjolly
Distinguished Sage
Distinguished Sage
267 Views
Message 34 of 37

Re: Intervleaving PLEASE switch it off

There should be no hiss.  You can try a new filter and see if that helps as filters don't last forever



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James_lol
Aspiring Expert
265 Views
Message 35 of 37

Re: Intervleaving PLEASE switch it off

yeah they said that but i tried another same slight hiss, old copper i guess?

 

thanks very much for your time guys

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imjolly
Distinguished Sage
Distinguished Sage
261 Views
Message 36 of 37

Re: Intervleaving PLEASE switch it off

I would still post your stats if you can maintain a stable connection for 3+ days and get mods to reset your noise margin back to 6db and at same time switch to fast.  If there is a slight hiss then the DLM will switch you back to interleaving



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James_lol
Aspiring Expert
251 Views
Message 37 of 37

Re: Intervleaving PLEASE switch it off

okay i'll do that, when i was on EE i'd get late 20 ping times to the 2nd hop on tracert now im getting mid 40s? its almost as if the ping has doubled

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