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Beginner
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Message 1 of 4

Invalid mobile number

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Hi trying to find sons data usage via the app which he has been using a few months but it's now telling him that the mobile number is invalid. He has uninstalled and reinstalled but still no luck he us using an iPhone 5s thanks
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3 REPLIES 3
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Distinguished Guru
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Message 2 of 4

Re: Invalid mobile number

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Hi @Tone61,

 

Which app in particular is he using? Does he have a BT Mobile number?

 

Thanks

 

DanielS

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Beginner
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Message 3 of 4

Re: Invalid mobile number

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Hi thanks for the reply I contacted customer services via chat and it has started working again FYI it was the BT mobile app which he can check usage

Tone
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Moderator
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Message 4 of 4

Re: Invalid mobile number

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Thanks for letting us know @Tone61.

 

Cheers

 

David

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