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mikemcc
Newbie
3,129 Views
Message 1 of 2

Invalid username / password message from Boingo

I'm having trouble connecting to Boingo hotspots.  From the Boingo front page I can select the btopenzone partner login, but I'm asked to enter my username "including @btopenzone.com".  I enter my BTFON username which ends @btinternet.com and my usual password but this is rejected by Boingo as invalid.  I've double checked that I'm using the correct username / password combination by logging into the BTFON account details site.  Does anyone have any idea what the problem might be, or even where to report/escalate this problem??

 

Thanks

Mike

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1 REPLY 1
Distinguished Sage
Distinguished Sage
3,096 Views
Message 2 of 2

Re: Invalid username / password message from Boingo

You cannot use partner sites like Boingo, they are not part of the BT FON/Openzone package for BT Broadband users.

Only paying BTOpenzone users can use third party hotspots.
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