Ios11 mail

[SueWR]

Sorry it hasn’t worked for you - it worked whilst I was out and is doing now I’m home. Have you deleted your a/c and reinstalled? The other thing I did was the double tap of home button and swipe closed every app (I’m sure there’s a more technical description of this?!). Good luck

[spursman1]

Interesting - it has been working since last night. I wonder if BT has tweaked something at the server end?

Keeping my fingers crossed for the rest of today and beyond!

[spursman1]

Frustratingly, the issue has come back. First noticed it this morning.

Mods - any views please?

[Andy_N]

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@spursman1 wrote:

Frustratingly, the issue has come back. First noticed it this morning.

Mods - any views please?

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Hi.

Is your account BTYahoo or BTMail?

If the former (webmail access shows a Yahoo image), then login via a browser :-

https://mail.yahoo.com

this has been shown to kick access via apps/clients into action.

[spursman1]

Hi, thanks for the reply.

It is a Yahoo account and I am always logged in during the day via the webmail client. Sadly this hasn't helped kickstart the iOS inbox today!

[Andy_N]

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@spursman1 wrote:

Hi, thanks for the reply.

It is a Yahoo account and I am always logged in during the day via the webmail client. Sadly this hasn't helped kickstart the iOS inbox today!

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Hi.

Logout of your current webmail access. Then login via the link I gave.

(Have you tried this before and it has worked?)

[spursman1]

Hi,

That's the link I always use...logged in and out today but not made a difference.

Thanks

[spursman1]

This is still happening!

I would very much appreciate it if a mod could look a this.

Thank you.

[spursman1]

Well this is driving me mad. Webmail is showing 10 new emails today, none of which have been delivered to my iPhone.

I can’t be alone suffering from this!

BT/Yahoo - any chance of some investment in infrastructure?

[chrisk1]

Same problem here.  If you delete account and then add again it does then download some emails for a short period before something kicks in to stop it.

I've tried POP3 and SMTP servers, both same problem.  I understand the way to solve it with a Yahoo account is to change a setting in yahoo mail on computer to allow access from external apps - I think the default safety setting stops restricts access. I can't find this setting in BT Mail settings.

Definitely a problem with BT, mods please help!?