I have my Bt Yahoo mail set up on both my Mac and my ipad, and both have been working well for years. Yesterday afternoon the mail on my ipad stopped updating for no apparent reason. I tried deleting the account on my ipad and resetting it up, but to no avail. Now it just says 'update yesterday'. Has anybody experienced a similar issue and fixed it?
Nice to know that I am not the only one, thanks for letting me know. Given our shared experience I am not clear how it can be anything other than some type of initiated BT problem. I have sent them an email to seek their advice. Stay tuned. If any body else has had the same experience or, even better, has a solution, great to hear from you.
Yes, mine has now come back on too. Some body must have clicked a switch at BT. Hopefully they leave it alone now!
Both mine and my husband's email stopped automatically pushing emails yesterday afternoon on both iphone and ipad, despite neither of us changing settings. Our accounts are apparently still on Yahoo servers. I spent ages on the phone with BT Tech (UK based) this morning, to no avail. All they could tell me was that their test iPad and iPhone was working OK, so the problem can't be at their end and to take my device to Apple. I have tried various things, icluding deleting accounts and reinstalling them, but to no avail. I have even set up one device to receive email through yahoo settings and the other as a manual add account with the BTinternet settings, but still no difference. The fact that it's happening on 4 different devices and two different BT email addresses, must mean the issue is BT, not Apple. Hopefully BT will realise that now more than just me and my husband are having this issue, then maybe the problem is at their end. Very frustrated now...
I have a different variant of this. Both iPad mini and iPhone were working fine. Then sometime yesterday, I think, the iPhone stopped receiving any mail from my BTYahoo account (others are fine), whether Push or Fetch. Meanwhile the iPad continues to work well. (As my daughter might say, is that even possible?) So far as I can judge both have the same settings, same version of iOS etc. Reinstalled the BTYahoo account on the iPhone but no change: it just doesn't update, though I can send mail from it with no problem.
I don't suppose anyone has any advice but to wait for the mysteries of BTYahoo to unfold?