@ MrFlibs, the OPs issue here is the attenuation at 59, this is a fair distance from the exchange and profile of 2mb is all that can be reasonably expected. Unless connecting to the master socket reduces attenuation, then this suggest a issue at the user end.
I've just now written to BT to get out of my contract for it being
"Not as Described"
It's getting worse, I'm having to reboot my brokeband hub at least 3 times a day.
No point in getting Netflix or Lovefilm in my house.
Xbox live probably going to be cancelled too.
I actually have a 3g dongle here on standby for when this goes down.
ps, this is a wired connection too