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HeresChrisy
Beginner
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Message 1 of 4

Is it possible for me to get BT Broadband?

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Hey,

 

I live in a flat which already has a Sky broadband connection and phone line, but it's a bad connection and I would really rather get my own fiber optic line. I looked it up and read that it's possible to have more than one phone line and broadband connection in a house, but it wouldn't allow me to finalise it without agreeing to switch the current provider from Sky to BT. I can't do this because it's not my connection and the account holder is under contract.

 

Is it at all possible just to get my own line in?

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john46
Distinguished Sage
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Message 2 of 4

Re: Is it possible for me to get BT Broadband?

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yes you can have more than one line into the house try applying as a new customer with no line
HeresChrisy
Beginner
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Message 3 of 4

Re: Is it possible for me to get BT Broadband?

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I worked out what the problem was. I already have a BT Sport subscription and because I was also getting that as part of the Broadband deal it was trying to make me switch. I did it again and said I had no subscription at all.

 

Probelm solved. Thanks.

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john46
Distinguished Sage
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Message 4 of 4

Re: Is it possible for me to get BT Broadband?

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pleased to help
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