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bachuspl
Beginner
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Message 1 of 5

Is it possible to check when fibre optic will be available in given area?

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Hello

 

I live in Isleworth and would love to get fibre broadband. I was checking status using:

www.superfast-openreach.co.uk/where-and-when/default.aspx

 

For my postcode it returns following info:

 

Exchange name: Isleworth
Status: Enabled area
Your area is enabled for Superfast Fibre but your cabinet is not ready yet so you can't place an order today. It is in our plans to be upgraded and we update this info weekly, so please check back later

 

And it has been like that for over a year. I can't get broadbad from any provider - my landline/postcode always shows as not available for fibre.

 

However if I type different postcode (in the same area) it shows the same exchange cabinet:

 

Exchange name: Isleworth
Status: Accepting orders
Good news. Your serving cabinet is enabled for fibre broadband. Please note, in a minority of instances that doesn't guarantee your availability. Contact your preferred communications provider for your home or business to order.

 

So I wonder if this cabinet is ready or not? Or maybe this is a matter of connecting individual addresses/buildings.

Is this something that BT/OpenReach is doing or it depends of administrator of the building? Where can I get more info on when if ever fibre will be available at my address?

 

Regards,

Adam

 

 

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4 REPLIES 4
john46
Distinguished Sage
610 Views
Message 2 of 5

Re: Is it possible to check when fibre optic will be available in given area?

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Can you post back the results of this checker editing out your phone number


http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput
If it does not show a cabinet number it will be because you are on an Exchange Only line which will mean you can not get Infinity because you are not connected to a cabinet, instead you are connected directly to the exchange.
bachuspl
Beginner
608 Views
Message 3 of 5

Re: Is it possible to check when fibre optic will be available in given area?

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Thanks a lot 🙂

 

It seems I have to wait till September if I understand this correctly.

 

-------------------

 

Telephone Number **** on Exchange ISLEWORTH is served by Cabinet 87

 

Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date  High Low High Low    

FTTC Range A (Clean)8066.92020--30-Sep-15
FTTC Range B (Impacted)8056.92012.2--30-Sep-15
 
WBC ADSL 2+Up to 7--4.5 to 11.5Available
WBC ADSL 2+ Annex MUp to 7Up to 14.5 to 11.5Available
ADSL MaxUp to 5.5--4 to 8Available
WBC Fixed Rate2 ----Available
Fixed Rate2 ----Available
Other Offerings
Fibre Multicast------30-Sep-15
Copper Multicast------Available
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imjolly
Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Is it possible to check when fibre optic will be available in given area?

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the estimated date is sep 2015 but than may move as that is just a holding estimated date



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john46
Distinguished Sage
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Message 5 of 5

Re: Is it possible to check when fibre optic will be available in given area?

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yes that is correct
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