cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Geekyjohn
Beginner
504 Views
Message 1 of 10

Is my SNR low in regards to the relitively short line length?

Go to solution

My IP Profile is low and trying to establish cause for redution.  Yes I have disconnected recent to test line, router ect.

I think the line may be a tad noisey or prehaps profile stuck, been slow for a while.

 

IP profile is 2 megs! line length 1.29km

 

Download speed: 1.9megs up: .39

 

Thank you and regards.

John

 

Connection Information
Line state:Connected
Connection time:0 days, 13:46:44
Downstream:7.938 Mbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Fast
Noise margin (Down/Up):8.8 dB / 22.0 dB
Line attenuation (Down/Up):19.6 dB / 12.0 dB
Output power (Down/Up):19.8 dBm / 11.9 dBm
FEC Events (Down/Up):0 / 0
CRC Events (Down/Up):9 / 1
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):10 / 0
Error Seconds (Local/Remote):8 / 1
0 Ratings
9 REPLIES 9
Webby
Distinguished Sage
494 Views
Message 2 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution
Your profile is indeed stuck
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
john46
Distinguished Sage
490 Views
Message 3 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution

Hi you need to contactthe forum mods on this link  http://bt.custhelp.com/app/contact_email/c/4951
And ask them to reset your ip profie they will contact you personally within 3/5 days by email or phone you will need 3 days stable connection first though your noise margin is ok for your line length and will give you additional leeway whenyour exchange upgrades to adsl2+

john46
Distinguished Sage
485 Views
Message 4 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution
Just follow my earlier post and the forum moderators will reset your ip profile
john46
Distinguished Sage
483 Views
Message 5 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution
@ tetrapack if you have a profile problem please start yourown thread and we can advis you on what to do some ip profiles just need time to rise and some are stuck depending on which yours is will depend on what your hub stats show
Geekyjohn
Beginner
476 Views
Message 6 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution

Thank you all,

 

John, not sure if that is the right link but I found the mods through one of your other posts.

 

Yours gratfully

John

 

0 Ratings
john46
Distinguished Sage
463 Views
Message 7 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution
hi sorry about the link was on my phone when i sent it last night but contact the mods they will resolve it
Geekyjohn
Beginner
461 Views
Message 8 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution

Thanks John,

Will do!

0 Ratings
Geekyjohn
Beginner
428 Views
Message 9 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution

Problem resolved. back to normal speed. Thank you all and Mods!

0 Ratings
john46
Distinguished Sage
414 Views
Message 10 of 10

Re: Is my SNR low in regards to the relitively short line length?

Go to solution
glad to help any time
If you ever need further help or advise post back and someone here will help you
0 Ratings