Is my SNR low in regards to the relitively short line length?

[Geekyjohn]

My IP Profile is low and trying to establish cause for redution.  Yes I have disconnected recent to test line, router ect.

I think the line may be a tad noisey or prehaps profile stuck, been slow for a while.

IP profile is 2 megs! line length 1.29km

Download speed: 1.9megs up: .39

Thank you and regards.

John

Connection Information Line state: Connected Connection time: 0 days, 13:46:44 Downstream: 7.938 Mbps Upstream: 448 Kbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.1 Annex A Latency type: Fast Noise margin (Down/Up): 8.8 dB / 22.0 dB Line attenuation (Down/Up): 19.6 dB / 12.0 dB Output power (Down/Up): 19.8 dBm / 11.9 dBm FEC Events (Down/Up): 0 / 0 CRC Events (Down/Up): 9 / 1 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 10 / 0 Error Seconds (Local/Remote): 8 / 1

[Webby]

Your profile is indeed stuck

[john46]

Hi you need to contactthe forum mods on this link  http://bt.custhelp.com/app/contact_email/c/4951
And ask them to reset your ip profie they will contact you personally within 3/5 days by email or phone you will need 3 days stable connection first though your noise margin is ok for your line length and will give you additional leeway whenyour exchange upgrades to adsl2+

[john46]

Just follow my earlier post and the forum moderators will reset your ip profile

[john46]

@ tetrapack if you have a profile problem please start yourown thread and we can advis you on what to do some ip profiles just need time to rise and some are stuck depending on which yours is will depend on what your hub stats show

[Geekyjohn]

Thank you all,

John, not sure if that is the right link but I found the mods through one of your other posts.

Yours gratfully

John

[john46 · Accepted solution]

hi sorry about the link was on my phone when i sent it last night but contact the mods they will resolve it

[Geekyjohn]

Thanks John,

Will do!

[Geekyjohn]

Problem resolved. back to normal speed. Thank you all and Mods!

[john46]

glad to help any time
If you ever need further help or advise post back and someone here will help you