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swatting
Aspiring Contributor
270 Views
Message 1 of 4

Is there anyway to have my phone number changed

Someone posted my number online and I'm getting abusive prank calls, what do I do?
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Is there anyway to have my phone number changed

See http://bt.custhelp.com/app/answers/detail/a_id/9954/~/how-can-i-stop-nuisance-calls%3F

 

You can ask for a new number, but there is normally a charge for this.

 

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Distinguished Guru
Distinguished Guru
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Message 3 of 4

Re: Is there anyway to have my phone number changed

Call 0800 800 150 (or just 150 from a BT phone). You should be able to get it changed but there's likely to be a charge, £25 the last I heard.

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conrad
Recognised Expert
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Message 4 of 4

Re: Is there anyway to have my phone number changed

If the calls are abusive you can report them to the police. If you are given an incident number I think you can get the number changed for free.  See this recent thread  https://community.bt.com/t5/Phones/Changing-number-at-police-advice/td-p/1350283

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