I've been a BT Customer for about 6 years now ... just got my Home Hub 3, to replace my 2.0 Hub.
I've been having some need to reboot the hub for the past month, due to it just not being connected to the Broadband, this happened to the old HH2 and happens now and then to the HH3 too (notice the Connection time being only like just over an hour - cause I needed a reboot.
I noticed a lot of people post this screen, so here it is ... just wanted to find out if anything bad/good stands out!
|Connection time:||0 days, 01:37:58|
|Modulation:||G.992.3 Annex A|
|Noise margin (Down/Up):||8.8 dB / 6.4 dB|
|Line attenuation (Down/Up):||40.1 dB / 21.4 dB|
|Output power (Down/Up):||19.1 dBm / 12.4 dBm|
|FEC Events (Down/Up):||0 / 0|
|CRC Events (Down/Up):||28 / 33|
|Loss of Framing (Local/Remote):||0 / 0|
|Loss of Signal (Local/Remote):||0 / 0|
|Loss of Power (Local/Remote):||0 / 0|
|HEC Events (Down/Up):||32 / 8|
|Error Seconds (Local/Remote):||26 / 1|
resets are one of worst things for your broadband and in particular a few resets in a short space of time.
your noise margin of 8.8 is above normal 6 and your connection speed for 40 attenuation could be 9mb.
are you connected to the master or test socket? do you have other sockets apart from the master?
is the router disconnecting or only due to maual resets?
So it's connected to the master socket, it has one of those accelerator face plate things fitted too. It's also connected using a new filter that I received in the box, when I got the new HH3.
So quite often, I notice my PC's loose the connection to the wireless, so on the last instance, rather reset straight away, I waited a while and they didn't reconnect. So I took the laptop and hard wired it to the hub, using the network cable and rebooted my PC, it still wouldn't connect.
So I gave it the reset and everything came back up again, within 5 minutes.
Does that answer the questions / give you more insight?
have you tried connecting to the test socket (with a filter) which is behind the bottom detachable half of the master socket. this is your direct connection to the exchange
have you removed the orange bellwire on terminal 3 from all your sockets? http://www.filesaveas.com/jarviser/index.html
I know accelerator should do this but removal also works
if wireless is dropping you can try downloading inssider2 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
So I grabbed that SSID thing you mentioned, pretty cool tool
Here is a screenshot of the output:
I am not sure what the BTFON / BTOpenZone stuff is, if that is being transmitted by my Hub or coming from somewhere else.
I think they are from you - signal strength is good