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Beginner
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Message 11 of 17

Re: Is upload speed (0.06mbps) causing my broadband to feel slow?

How's this look?  The upload is far lower than normal which was around 0.3, albeit with slower download (if they are inter-related).

 

Results Image not loaded



1. Best Effort Test: -provides background information.

 Download  Speed
 1.27 Mbps
  
0 Mbps2 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 1.27 Mbps
 For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
 IP Profile for your line is - 1.33 Mbps


2. Upstream Test: -provides background information.

 Upload Speed
 0.01 Mbps
  
0 Mbps0.45 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 0.01Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.45 Mbps



We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

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Distinguished Sage
Distinguished Sage
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Message 12 of 17

Re: Is upload speed (0.06mbps) causing my broadband to feel slow?

When you say connected direct to madter socket do you mean the test socket which is  behind the bottom removable half of the master socket?



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Beginner
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Message 13 of 17

Re: Is upload speed (0.06mbps) causing my broadband to feel slow?

Yes - not that it makes any appreciable difference.

 

Quiet line test sounds quiet too.

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Distinguished Sage
Distinguished Sage
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Message 14 of 17

Re: Is upload speed (0.06mbps) causing my broadband to feel slow?

Can you post the adsl stats again to see if errors have increased



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Beginner
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Message 15 of 17

Re: Is upload speed (0.06mbps) causing my broadband to feel slow?

ADSL Line Status

Connection information
Line state:Connected
Connection time:1 day, 08:04:41
Downstream:1,504 Kbps
Upstream:64 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):8.7 dB / 6.0 dB
Line attenuation (Down/Up):63.5 dB / 31.5 dB
Output power (Down/Up):16.6 dBm / 10.3 dBm
FEC Events (Down/Up):171504 / 225
CRC Events (Down/Up):3887 / 209
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):19518 / 201
Error Seconds (Local/Remote):0 / 0
 
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Distinguished Sage
Distinguished Sage
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Message 16 of 17

Re: Is upload speed (0.06mbps) causing my broadband to feel slow?

See if mods can take a look at your connection and see if anything they can do or suggest to improve up speed. Mods will post a contact us link  





contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email



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Moderator
Moderator
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Message 17 of 17

Re: Is upload speed (0.06mbps) causing my broadband to feel slow?

Hi DianaB,

 

Welcome to the community and thanks for posting!

 

The slow speeds may well be due to the length of your line as the guys have said however I'm happy to take a closer look at things for you from here.

 

Click on my username and under the "about me" section you'll see the link to get in touch with me.  Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.

 

Best wishes,

 

Robbie

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