How's this look? The upload is far lower than normal which was around 0.3, albeit with slower download (if they are inter-related).
1. Best Effort Test: -provides background information.
|0 Mbps||2 Mbps|
Max Achievable Speed
| Download speedachieved during the test was - 1.27 Mbps|
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.33 Mbps
2. Upstream Test: -provides background information.
|0 Mbps||0.45 Mbps|
Max Achievable Speed
|Upload speed achieved during the test was - 0.01Mbps|
Upstream Rate IP profile on your line is - 0.45 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
When you say connected direct to madter socket do you mean the test socket which is behind the bottom removable half of the master socket?
Yes - not that it makes any appreciable difference.
Quiet line test sounds quiet too.
Can you post the adsl stats again to see if errors have increased
ADSL Line Status
|Connection time:||1 day, 08:04:41|
|Modulation:||G.992.1 Annex A|
|Noise margin (Down/Up):||8.7 dB / 6.0 dB|
|Line attenuation (Down/Up):||63.5 dB / 31.5 dB|
|Output power (Down/Up):||16.6 dBm / 10.3 dBm|
|FEC Events (Down/Up):||171504 / 225|
|CRC Events (Down/Up):||3887 / 209|
|Loss of Framing (Local/Remote):||0 / 0|
|Loss of Signal (Local/Remote):||0 / 0|
|Loss of Power (Local/Remote):||0 / 0|
|Loss of Link (Remote):||0|
|HEC Errors (Down/Up):||19518 / 201|
|Error Seconds (Local/Remote):||0 / 0|
See if mods can take a look at your connection and see if anything they can do or suggest to improve up speed. Mods will post a contact us link
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
Welcome to the community and thanks for posting!
The slow speeds may well be due to the length of your line as the guys have said however I'm happy to take a closer look at things for you from here.
Click on my username and under the "about me" section you'll see the link to get in touch with me. Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.