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Newbie
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Message 1 of 3

Issues between openreach and BT

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Really really fed up with being pushed from pillar to post between openreach and bt. Last Saturday we had our fibre to home installed and we have 2 steady green lights on our box, however bt can't find us on their system. Our neighbours appeared the day after it was installed but no one can tell me why we cannot get a connection!!! Has anyone else had this problem and what did you do to get it resolve ??? Driving me crazy
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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Issues between openreach and BT

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Welcome to this user forum.

 

Have you tried calling the FTTP team on 0800 587 4787

 

They are the only people who can help.

 

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Newbie
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Message 3 of 3

Re: Issues between openreach and BT

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Thanks I will try that
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