Morning All,
I get these problems from time to time, usually the resolve themselves in a couple of days but they are immensly frustrating. Plus as I choose not to use the BT Home Hub (which caused me no end of wireless drop outs, etc) the BT Staff are usually unable to help, even though I know it is not an issue with the kit in my home.
So, today I am unable to connect to any website which uses a number of different Amazon web services... For example EvE Online:
Starting traceroute for launcher.eveonline.com
traceroute: Warning: launcher.eveonline.com has multiple addresses; using 54.230.9.154
traceroute to d1hoqe10mv32pv.cloudfront.net (54.230.9.154), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 0.639 ms 0.615 ms 0.407 ms
2 * * *
3 * 31.55.186.181 (31.55.186.181) 10.737 ms 10.945 ms
4 31.55.186.180 (31.55.186.180) 11.141 ms 11.658 ms 11.594 ms
5 195.99.127.110 (195.99.127.110) 11.308 ms 11.431 ms
195.99.127.92 (195.99.127.92) 11.663 ms
6 peer6-hu0-18-0-1.telehouse.ukcore.bt.net (213.121.193.177) 12.370 ms
peer2-et-9-1-0.redbus.ukcore.bt.net (62.172.103.43) 11.253 ms
peer6-be7.telehouse.ukcore.bt.net (213.121.193.179) 12.820 ms
7 195.99.126.11 (195.99.126.11) 11.835 ms
109.159.253.109 (109.159.253.109) 22.297 ms
195.99.126.11 (195.99.126.11) 12.000 ms
8 * * *
9 * * *
10 54.240.221.106 (54.240.221.106) 11.261 ms *
54.240.221.110 (54.240.221.110) 11.275 ms
11 176.32.106.146 (176.32.106.146) 14.248 ms * *
12 * * *
13 178.236.3.119 (178.236.3.119) 12.499 ms * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
31 * * *
32 * * *
33 * * *
34 * * *
35 * *
Operation cancelled
I have a work around which involves using a VPN connection in a different country but that pushing the ping times and lag up quite considerably.
Does anyone know where it is best to report these routing / backbone errors to? As the usual BT Helpdesk can't deal with anything unless you have a Home Hub Plugged in.
