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Beginner
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Message 1 of 3

Itemised call list on old bills

Is it possible to get an itemised call list on a bill which is not the current. I need a list of itemised calls from my previous bill. Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Itemised call list on old bills

If you would like to try Live Chat they should be able to help you.

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Newbie
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Message 3 of 3

Re: Itemised call list on old bills

I have been trying to get itemised details of calls caosting less that 50p from my Mrach 2013 bill. I have spoken to an adviser No 607206509  who told  me tha it was possible, but after failing to find this  had an online chat when I was told  that it was not posible. This information is vitally important to me as I want to try to track a tenant who has left a proeprty without giving notice and has left  extensive damage. I have only been able to see the itemisation of calls over 50p. From the posts on this matter it would seem that I am not alone. Where do BT make the fact know to subscibers that itemisation of thse calls is only availbale on current bills? .   

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