JBL headphones fault

[Chunky2]

how do I claim the warranty on them? 

I received the head phones when I signed up to the sim only plan.  They have a fault and I had registered the warranty with JBL, however it states on their site you have to send them back to the shop/company who supplied them. 

any help is greatly appreciated. 

[NeilO]

Hi @Chunky2 welcome to the community and thanks for posting, I'm sorry to see you're headphones are faulty. If you get in touch with the BT shop on the following email shop@bt.com they'll be able to help.