Solved! Go to Solution.
Well it's no consolation for you, but I'm glad I'm not the only one!
I refused to pay until it's sorted.
This has caused quite a bit of stress but I'm not giving in to this. Been waiting for 5 weeks for this to be resolved, only John from here has been true to his word and called - sick of promised calls.
@Leigh320 Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help with your missing online bill. You can find the link by clicking on my username.
I've picked this up for you and I'm getting it investigated for you. It'll take a couple of working days before I hear word back. I'll check up on this again on Tuesday and get back in touch with you.