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Issano
Beginner

on ‎19-10-2019 16h02 - last edited on ‎19-10-2019 16h12 by

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Message 1 of 4

July Free Gift not received

I am in the same position.  My line went live on 24th July 2019 and even though I have chased with BT and said they can see it in the system but that was 3 weeks ago and still nothing!?

What do you need to do to receive it?

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3 REPLIES 3
Matt-S
Moderator-Retired

on ‎19-10-2019 16h13

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Message 2 of 4

Re: July Free Gift not received

Hi @Issano,

Welcome to the Community and thanks for taking the time to post.

I have moved your post onto your own thread so that we can better deal with your issue. I'm sorry about the delay in getting your free gift sent out to you.

I've sent you a Private Message with details on how you can get in contact with the mod team so that we can chase this up for you.

Thanks

Matt

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Issano
Beginner

on ‎21-10-2019 9h19

312 Views
Message 3 of 4

Re: July Free Gift not received

Thanks, just replied! 

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RobbieMac
Moderator
Moderator

on ‎21-10-2019 9h59

306 Views
Message 4 of 4

Re: July Free Gift not received

Hi @Issano 

Thanks for taking the time to chat with me this morning.

I have sent you a private message.

Cheers,

Robbie

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