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Inam
Aspiring Contributor
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Message 1 of 6

Just received HH3 but no modem

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I just received my HH3  but there is no modem including. Does the BT engineer brings the modem with him on installation day?

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plymchris
Aspiring Expert
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Message 2 of 6

Re: Just received HH3 but no modem

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Yes!

Inam
Aspiring Contributor
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Message 3 of 6

Re: Just received HH3 but no modem

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Thanks mate for quick reply.

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Inam
Aspiring Contributor
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Message 4 of 6

Re: Just received HH3 but no modem

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One more question will i be able to use Asus RT-N56U Black Diamond Dual-Band Wireless-N Gigabit Router with BT modem?

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astar27
Expert
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Message 5 of 6

Re: Just received HH3 but no modem

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as long as it supports PPOE then yes. you'll need to set it up with the username bthomehub@btbroadband.com with no password (or if your router doesn't let you use no password, type in anything it will still connect
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SuperFlyGuy
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Message 6 of 6

Re: Just received HH3 but no modem

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@Inam wrote:

One more question will i be able to use Asus RT-N56U Black Diamond Dual-Band Wireless-N Gigabit Router with BT modem?


Yes.  I'm using that very same router and it works beautifully!!  (it looks good too).

 

Just set the WAN Connection Type to "PPPoE".

 

I used "bthomehub@btbroadband.com" as the username and a space character for the password and it connected straight away.

 

I replaced the HH3 about a month after I had Infinity installed late last year.

 

I've never had a problem with the router needing to be re-booted and it stays connected for weeks/months at a time.  The last time it was reset was when we had a power cut!

 

Hope this helps.

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