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Beginner
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Message 1 of 2

LAN ports not working

Hello guys, I'm a bit confused. I'm currently visiting my parents and I'm trying to use the LAN ports on the Smart HUB 6. I've tried restarting the router, nothing worked, tried different cables and also tried a different laptop. All the same issues. All 4 ports are not working. 

 

Is there some settings that I can turn on the Ethernet ports?

 

Thanks, 

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: LAN ports not working

Try a factory reset of the home hub.

 

How to reset a BT Smart Hub

BT Smart Hub reset reset

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