Lagging in World of Warcraft

[SteveBB]

For the past few days I've been getting frequent lag spikes where everyone lags on the spot and then the game catches up. I've tried restarting the router, game and updating all addons. I've done some tests using WinMTR and there is some packet loss, this for the 3 servers in Europe. I've made the same post on the games official forum as I'm not sure who's fault it is?

BT Infinity

Smart Hub 2

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.254	0	120	120	0	0	2	0
No response from host	100	24	0	0	0	0	0
No response from host	100	24	0	0	0	0	0
31.55.185.180	4	104	100	4	4	7	4
core1-hu0-6-0-6.colindale.ukcore.bt.net	4	104	100	4	4	24	5
194.72.16.114	3	108	105	4	15	46	8
195.66.226.234	4	104	100	5	8	56	10
ae1-br01-eqld5.as57976.net	3	108	105	11	15	64	15
et-0-0-2-br02-eqam1.as57976.net	4	104	100	10	12	51	11
137.221.78.87	4	104	100	11	13	68	11
185.60.112.157	2	112	110	11	12	32	12

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.254	0	108	108	0	0	1	0
No response from host	100	21	0	0	0	0	0
No response from host	100	21	0	0	0	0	0
31.55.185.188	2	101	99	0	4	8	4
213.121.192.138	2	101	99	0	4	8	4
194.72.16.204	2	101	99	0	7	35	12
195.66.226.234	2	101	99	0	9	86	7
ae1-br01-eqld5.as57976.net	2	101	99	0	13	53	12
et-0-0-2-br02-eqam1.as57976.net	2	101	99	0	28	791	11
137.221.78.83	2	101	99	11	14	90	11
137.221.66.41	2	101	99	0	12	18	11
185.60.112.158	2	101	99	0	11	15	11

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.254	0	101	101	0	0	1	0
No response from host	100	21	0	0	0	0	0
No response from host	100	21	0	0	0	0	0
31.55.185.176	0	101	101	4	5	36	5
core2-hu0-2-0-3.colindale.ukcore.bt.net	0	101	101	4	4	7	5
194.72.16.112	0	101	101	4	5	19	4
195.66.226.234	0	101	101	5	7	63	5
ae1-br02-eqld5.as57976.net	0	101	101	12	14	67	12
et-0-0-2-br02-eqpa4.as57976.net	0	101	101	12	17	99	13
be2-pe2-eqpa4.as57976.net	0	101	101	12	12	16	12
185.60.114.159	0	101	101	12	12	16	14

[Devon_Dave]

I suspect that due to the current lock down no CP will get openreach to take this task on. So you may just have to live with it. 

[h3x1e]

Blizzard have been getting DDoSed over the last couple weeks so (or their ISP has), I wouldnt be surprised if it's mostly that.

[SteveBB]

I just got a reply back from WoW customer support who said the problem is definitely on the ISPs side and nothing to do with a DDos. I know the world is falling apart right now but is this something that'll fix itself with time or is there somewhere I can officially report the issue to have it looked at whenever the world is back to normal?