My landline phone has suddenly stopped receiving incoming calls from mobile phones. When somebody tries to call it from a mobile it doesn't ring and nothing appears in the display. It is receiving calls from other landlines normally and I can make outgoing calls normally. Before I commit to an engineer visit (with the risk of being charged £130) I would like to know if anybody has any ideas.
Do you pay BT for your line rental and calls?
Is it just an ordinary phone, without any call blocking features?
Before you get an engineer out which could cost you £130 if it is a simple setting on your phone. Do you have another phone you could borrow in order to try to see if it receives the calls. Presumably you have also tried with more than one mobile phone to make sure that it is not a fault with the callers network.
I've tried a different phone - with & without the microfilter. I have also confirmed the problem with 4 different mobile phones from 3 different networks.
Because the problem is confined to mobiles I imagine there cannot be anything wrong with my hardware setup. I deduce the problem must be at the point where the mobile signal connects with my landline phone cabling, presumably at the exchange.