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ZeeGy
Contributor
817 Views
Message 21 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Another wonderfull sunday of non-gaming, thanks BT.

 

4pm - 11pm this time, yes. thanks for that. also, it looks like I had a resync at noon today, more interleaving has been applied. wonderfull 😕

 

81176283c27dba00decf41de6c4f74d1_20130325a.png

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ryant704
Guru
814 Views
Message 22 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Think it's due to the TBB network... It wasn't a re-sync your IP would have changed.

 

http://www.thinkbroadband.com/ping/share/db0e44e23c049d27eb15cdb629a7039f-25-03-2013.html
If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
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ZeeGy
Contributor
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Message 23 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

I take it thats your TBB chart? can see you had a big outage, but the blip does indeed match mine. kind of reassuring 🙂
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ryant704
Guru
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Message 24 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

That will be when I went to bed 🙂

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thebiznes
Aspiring Expert
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Message 25 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Matches mine ZeeGY. I have contacted BT today they want me to do test with BT homehub before 20:00 it's around there or after that the problem occurs. I don't know what that will actually achieve. They want BT wholesale speed test. As we know speed is not issue. I guess it will give some data back as I have to go to further diagnostics which normally you can't do on FTTP. On a side note with H3 I can only get 9 -10 MB up yet with my own equipment I get 21mb, but i would rather not talk about speed lol. I would like to resolve latency more.

 

think2.jpg

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ZeeGy
Contributor
758 Views
Message 26 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

indeed, i know what you mean. FAO all, im still too having issues. sadly, no response from mods yet, but im confident they will get round to me in time too. here are my charts from yesterday : 

20130325a.png

 

And then todays since a reboot

20130325b.png

 

Pinging www.bbc.net.uk [212.58.246.94] with 32 bytes of data:
Reply from 212.58.246.94: bytes=32 time=114ms TTL=51
Reply from 212.58.246.94: bytes=32 time=116ms TTL=51
Reply from 212.58.246.94: bytes=32 time=118ms TTL=51
Reply from 212.58.246.94: bytes=32 time=117ms TTL=51

Ping statistics for 212.58.246.94:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 114ms, Maximum = 118ms, Average = 116ms

 

Tracing route to www.bbc.net.uk [212.58.246.94]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms www.asusnetwork.net [10.0.0.254]
2 7 ms 7 ms 7 ms 217.32.141.7
3 8 ms 7 ms 8 ms 217.32.140.222
4 13 ms 12 ms 12 ms 217.41.216.130
5 13 ms 12 ms 13 ms 31.55.164.67
6 106 ms 111 ms 107 ms 31.55.164.107
7 98 ms 102 ms 103 ms acc1-10GigE-0-7-0-5.bm.21cn-ipp.bt.net [109.159.248.78]
8 20 ms 23 ms 23 ms core2-te0-15-0-16.ilford.ukcore.bt.net [109.159.248.32]
9 28 ms 17 ms 17 ms peer2-xe0-1-0.telehouse.ukcore.bt.net [109.159.254.138]
10 17 ms 17 ms 17 ms 194.74.65.42
11 * * * Request timed out.
12 19 ms 18 ms 18 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
13 124 ms * 103 ms 132.185.255.165
14 124 ms 124 ms 128 ms bbc-vip015.cwwtf.bbc.co.uk [212.58.246.94]

Trace complete.

 

Not the worst stats i have had, but still cant play games at all! its still early in the evening too, so its probably going to get worse.

Another evening with no response from the Mods, The ServiceDesk and no proper internet to do what i want to do. Thanks BT Smiley Sad

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Matt197
Contributor
713 Views
Message 27 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

I have been seeing the exact same thing over the past few weeks, pings are fine before 7pm/8pm then after my pings jump to 170+ to 11pm, however not all servers are affected so its a bit strange.

 

I setup a TBB BQM but that does not show the jump in latancy so I currently have a f8lure graph setup logging some data, so I will post that up later tonight.

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ryant704
Guru
710 Views
Message 28 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Hi Matt 🙂

 

On your f8lure can you do a traceroute from both of the servers (see it on the f8lure graph options), then paste both results here. The congestion will only be affecting certain servers, this could be why it isn't showing on the TBB graph as the routing is different.

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ZeeGy
Contributor
694 Views
Message 29 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

And here we have another poor night, unable to play games at all.

Pings are in excess of over 100ms again now.

 

Here are 3 charts that I have been running this afternoon, also show very similar patterns.

 

20130329a.jpg

 

20130329b.jpg

 

20130329c.jpg

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Matt197
Contributor
690 Views
Message 30 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Same here mate, like clock work the high latance started to kick in at around 7pm and has now reached 140ms on f8lure and in game ping 190+.

 

Ryan, here are the trace routes you wanted to see, I have done them before and after.

 

Main server @ 13:53

 

Tracing route to host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100] with TTL of 32:

1 0ms RS-Gateway.local [78.129.174.1]
2 0ms 87.117.211.45
3 44ms 593.core1.thn.as20860.net [62.233.127.173]
4 2ms linx1.ukcore.bt.net [195.66.224.10]
5 7ms core1-te0-3-0-12.ealing.ukcore.bt.net [109.159.254.101]
6 7ms acc1-10GigE-0-3-0-2.bm.21cn-ipp.bt.net [109.159.248.41]
7 9ms 109.159.248.93
8 7ms 31.55.164.106
9 9ms 31.55.164.182
10 12ms 217.41.216.233
11 22ms host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100]
12 20ms host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100]
13 21ms host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100]

Traceroute complete

 

Second server @ 13:54

 

Traceroute
No Time(ms) IP Address Note Name
1 0.368 90.155.6.178 Progress 178.6.155.90.in-addr.arpa
2 0.986 46.249.195.225 Progress
3 1.630 193.29.223.69 Progress
4 2.714 195.66.224.56 Progress linx7.ukcore.bt.net
5 4.008 62.172.102.38 Progress
6 8.937 109.159.248.3 Progress acc1-10GigE-0-7-0-0.bm.21cn-ipp.bt.net
7 6.569 109.159.248.89 Progress
8 6.747 31.55.164.106 Progress
9 6.988 31.55.164.182 Progress
10 11.800 217.41.216.233 Progress
11 20.104 109.152.71.100 Progress host109-152-71-100.range109-152.btcentralplus.com
12 19.864 109.152.71.100 Progress host109-152-71-100.range109-152.btcentralplus.com
13 20.860 109.152.71.100 Reply host109-152-71-100.range109-152.btcentralplus.com

 

Main server @ 21:19

 

Tracing route to host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100] with TTL of 32:

1 0ms RS-Gateway.local [78.129.174.1]
2 0ms 87.117.211.45
3 26ms 593.core1.thn.as20860.net [62.233.127.173]
4 2ms linx1.ukcore.bt.net [195.66.224.10]
5 6ms core1-te0-3-0-12.ealing.ukcore.bt.net [109.159.254.101]
6 7ms acc1-10GigE-0-3-0-2.bm.21cn-ipp.bt.net [109.159.248.41]
7 9ms 109.159.248.93
8 7ms 31.55.164.106
9 9ms 31.55.164.182
10 108ms 217.41.216.233
11 123ms host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100]
12 115ms host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100]
13 * Request timed out.
14 113ms host109-152-71-100.range109-152.btcentralplus.com [109.152.71.100]

Traceroute complete

 

Second server @ 21:20

Traceroute
No Time(ms) IP Address Note Name
1 0.389 90.155.6.178 Progress 178.6.155.90.in-addr.arpa
2 1.088 46.249.195.225 Progress
3 1.570 193.29.223.69 Progress
4 3.367 195.66.224.56 Progress linx7.ukcore.bt.net
5 3.950 62.172.102.38 Progress
6 8.621 109.159.248.3 Progress acc1-10GigE-0-7-0-0.bm.21cn-ipp.bt.net
7 6.707 109.159.248.89 Progress
8 6.569 31.55.164.106 Progress
9 6.899 31.55.164.182 Progress
10 114.710 217.41.216.233 Progress
11 120.879 109.152.71.100 Progress host109-152-71-100.range109-152.btcentralplus.com
12 123.868 109.152.71.100 Progress host109-152-71-100.range109-152.btcentralplus.com
13 125.362 109.152.71.100 Reply host109-152-71-100.range109-152.btcentralplus.com

 

 

 

Link to my live f8lure graph http://f8lure.mouselike.org/index.asp?DoAction=ViewHost&HostName=109.152.71.100

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