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thebiznes
Aspiring Expert
1,148 Views
Message 31 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

If your route had gone through Ilford you probably would have got normal pings tonight to some UK servers like bbc 20ms on one core 150 on the other.

 

As I have sated here I think it;s a routing and load balancing issue.

 

http://community.bt.com/t5/BT-Infinity/Help-been-OK-for-last-2-weeks-tonight-ping-has-gone-hey-wire/...

 

 

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Matt197
Contributor
1,106 Views
Message 32 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Silly high latencey yet again tonight.

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thebiznes
Aspiring Expert
1,091 Views
Message 33 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Pings are coming down now.

 

test.jpg

 

 

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ZeeGy
Contributor
1,064 Views
Message 34 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

Well,

 had my engineer visit. what a waste of time that was. nothing against the engineer at all, top bloke, very honest and helpfull. but as expected, there was nothing he could do.

 

That said, he spent well over an hour on the phone to Bt Wholesale at the time, and was too bounced round the houses a bit.. the only thing they could spot was that i was using a business profile, rather than a home user profile. but they were unsure of this could effect latency.

 

My pings are not great at the moment, as i now have to wait for the interleaving to come off, that said, im going the ilford route at the moment, and pings are very acceptable indeed on-peak. Will continue to monitor and post my findings. Sorry for the lack of updates lately, its all just become a bit too much. just needed a few days away from it all if i were honest.

 

Thebiznes, Matt - please continue to post your findings, I will post mine and then we can try and make diagnose wether this profile change has indeed changed anything.

20130401a.jpg

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lfletch
Contributor
1,013 Views
Message 35 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

C:\Users\lee>tracert [188.165.244.98]


1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 5 ms 5 ms 5 ms 217.32.146.70
3 5 ms 5 ms 5 ms 217.32.146.94
4 6 ms 6 ms 5 ms 213.120.156.98
5 6 ms 6 ms 6 ms 217.41.168.61
6 6 ms 6 ms 6 ms 217.41.168.107
7 6 ms 6 ms 6 ms acc1-10GigE-0-1-0-6.l-far.21cn-ipp.bt.net [109.1
59.249.94]
8 19 ms 7 ms 8 ms core1-te0-15-0-4.faraday.ukcore.bt.net [109.159.
249.29]
9 26 ms 6 ms 6 ms host213-121-193-97.ukcore.bt.net [213.121.193.97
]
10 * * * Request timed out.
11 14 ms 11 ms 10 ms 178.33.100.63
12 135 ms 95 ms 10 ms vss-4-6k.fr.eu [91.121.131.162]
13 10 ms 10 ms 10 ms ks390335.kimsufi.com [188.165.244.98]

Trace complete.

 

 

getting lag one of my servers

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zagnome
Aspiring Expert
1,010 Views
Message 36 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

When does the lag occur? 

 

The final hop looks final. You might want to post a pathping. 

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lfletch
Contributor
1,009 Views
Message 37 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

another 

 

1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 5 ms 5 ms 5 ms 217.32.146.70
3 325 ms 176 ms 22 ms 217.32.146.94
4 6 ms 6 ms 5 ms 213.120.156.98
5 6 ms 6 ms 5 ms 217.41.168.61
6 6 ms 6 ms 6 ms 217.41.168.107
7 6 ms 6 ms 6 ms acc1-10GigE-0-1-0-5.l-far.21cn-ipp.bt.net [10
59.249.82]
8 12 ms 7 ms 7 ms core1-te0-15-0-4.faraday.ukcore.bt.net [109.1
249.29]
9 6 ms 6 ms 6 ms host213-121-193-97.ukcore.bt.net [213.121.193
]
10 * * * Request timed out.
11 11 ms 10 ms 10 ms 178.33.100.63
12 124 ms 289 ms 10 ms vss-4-6k.fr.eu [91.121.131.162]
13 10 ms 10 ms 10 ms ks390335.kimsufi.com [188.165.244.98]

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lfletch
Contributor
1,008 Views
Message 38 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

thats not normal

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zagnome
Aspiring Expert
1,006 Views
Message 39 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

The traceroutes look fine.

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lfletch
Contributor
1,004 Views
Message 40 of 44

Re: Latency (Ping Issues) During on-peak hours almost all days. no gaming for me :/

how does that look fine 325 ms
289ms .eu

 

1static.185.212.4.46.clients.your-server.de46.4.212.185de1.077 ms1.089 ms1.165 ms
2hos-tr1.juniper1.rz13.hetzner.de213.239.224.1 0.125 ms  
 hos-tr4.juniper2.rz13.hetzner.de213.239.224.97 0.197 ms0.191 ms
3hos-bb1.juniper1.ffm.hetzner.de213.239.240.224 4.893 ms4.887 ms4.799 ms
4   ***
5rbx-g2-a9.fr.eu178.33.100.244 2098.243 ms*2099.154 ms
6chi-2-6k.il.us91.121.215.118fr13.842 ms* 
   gb 
7ks390335.kimsufi.com188.165.244.98 14.053 ms14.155 ms14.075 ms
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