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mattlivermore
Contributor
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Message 1 of 8

Latency Type Change Request - Interleaved to Fast Path

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Hi there,

I would like to request to have my Latency Type changed to Fast Path please, I understand the mods are able to help with this - here are my HH4 stats if they're needed?

Many thanks,

Matt

1. Product name:BT Home Hub
2. Serial number:+068340+NQ31603547
3. Firmware version:Software version 4.7.5.1.83.8.130.1.10 (Type A) Last updated 30/08/13
4. Board version:BT Hub 4A
5. ADSL uptime:10 days, 03:57:47
6. Bandwidth:1164 / 19069
7. Data sent/received:2.1 GB / 2.0 GB
8. Broadband username:bthomehub@btbroadband.com
9. BT FON:Yes
10. 2.4 GHz Wireless network/SSID:BTHub4-8XRS
11. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS disabled
12. 2.4 GHz Wireless security:WPA and WPA2
13. 2.4 GHz Wireless channel:4
14. 5 GHz Wireless network/SSID:BTHub4-8XRS_5GHz
15. 5 GHz Wireless connections:Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS disabled
16. 5 GHz Wireless security:WPA2
17. 5 GHz Wireless channel:Automatic / 48
18. Firewall:Default
19. MAC Address:2c:39:96:b7:f0:6a
20. VPI/VCI:0 / 38
21. Modulation:G.992.5 Annex A
22. Latency type:Interleaved
23. Software variant:-
24. Boot loader:

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Distinguished Sage
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Message 2 of 8

Re: Latency Type Change Request - Interleaved to Fast Path

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The forum mods will reply to you here and give you their link when they read your post
Please do not send them a PM as this is not the correct contact method and this may delay any reply from them as they may not be back on shift for some timemod contact.JPG

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Moderator
Moderator
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Message 3 of 8

Re: Latency Type Change Request - Interleaved to Fast Path

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Hi mattlivermore,


Thanks for posting. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.

Cheers

David

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mattlivermore
Contributor
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Message 4 of 8

Re: Latency Type Change Request - Interleaved to Fast Path

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Thanks David - contacted.
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Distinguished Sage
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Message 5 of 8

Re: Latency Type Change Request - Interleaved to Fast Path

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The forum mods normally reply within 3/5 working days to you personally by either phone or email

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mattlivermore
Contributor
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Message 6 of 8

Re: Latency Type Change Request - Interleaved to Fast Path

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Hi - could someone let Neil O'Shea (mod) know that my broadband is much better now with fast path. I can't seem to respond to the emails, and have missed his call twice.

Many thanks!!

Matt
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Distinguished Sage
Distinguished Sage
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Message 7 of 8

Re: Latency Type Change Request - Interleaved to Fast Path

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he will see your post

 

good that change has helpedSmiley Wink



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Moderator
Moderator
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Message 8 of 8

Re: Latency Type Change Request - Interleaved to Fast Path

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Hi Matt,

 

Thanks for letting me know that it's sorted. I'll send you a PM now.

 

Cheers


Neil

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