Secondly my IP profile has been set at 2 Mbps for over two weeks. This is higher than it should be based on the sync speeds I've been getting at the 960kbps level.
Could I be set back to interleaved and my IP profile reset please?
The BT speed tester results and router stats are shown below:
Download speed achieved during the test was - 0.44 Mbps For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps. Additional Information: Your DSL Connection Rate :0.96 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM) IP Profile for your line is - 2 Mbps