We are leaving BT BB (long story) but should like to retain the BT mail addresses. One, the primary, is mine and the other my wife's, which is a subaccount of mine.
I think we go into a 90 day pay as you go/webmail phase but then have to sign up for BT Yahoo Premium mail at £1.50 ish a month. When I look at the Premium mail set up stuff I can only see how to create new mail accounts, which is obviously not what I want to do.
Can anyone help? I sem to be missing something fairly basic but at the moment I cannot see how the process of keeping my addresses works.
Solved! Go to Solution.
Useful link: Here I hope it helps.
When I changed my old provider to BT I just notified all my family and friends of my new email address using my new email address without any problems.
The only little problem I had, and it was only little, was changing all my registered accounts to the new email.
So ebay, Marks & Spencer, on-line banking etc.. I had to log in and change my email address to the new one.
To me an old email address is not important whilst a new email address is quite exciting and stops any old spam emails that you used to get. A new email and notifying everyone in your address book re-kindles your contacts and lets everyone know that you are still around even if it is just "Dear xxx Here is my new email address".
There are many free email accounts available including Microsoft live mail, google mail (gmail) to name two.
Good Luck with whatever you decide.
You either should follow the link provided or call the Premium Mail team on 0808 100 6778 (Option 3) and setup a DD to keep the account.
Thanks Conz81. The phone number was very useful. After a long chat with the chap at the end of that number the process I now know is like this, which may help others:
1 BT Broadband ceases.
2 Enter 90 day "grace period".
3 After about a fortnight from BB ending up to the end of the grace period you can call 0800 633 5335 and pick option 3. That gets you into setting up a DD for the mail addresses you still want. £1.54 per e-mail address.
Since the launch of Gmail I've never used any ISP based mail. I can swap my BB anytime I like without loss of comms, and every new account get redirected to Gmail
I have the same setup as you Chris, its so much easier to maintain
Your welcome Ken,
Glad I was able to help!