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Aspiring Contributor
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Message 1 of 2

Left BT but they have set me up on a new call package ?

About a month ago i moved from BT to EE for my broadband and calls , i requested and got a MAC code , which i gave to EE and presumed i would just wait for the final bill from BT and that would be that. BT cancelled my package but for some unknown reason, they have set me up on a new evening and weekend call package and are also billing me for some of the evening calls i have made. I am totally confused, can anyone help me sort it out please?

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Distinguished Sage
178 Views
Message 2 of 2

Re: Left BT but they have set me up on a new call package ?

Hi

I am sorry to see you are having problems

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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