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Ectophile
Distinguished Guru
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Message 11 of 11

Re: Left BT, still got billed, can't get a call back from a manager.

There is a thing called the Direct Debit Guarantee https://www.directdebit.co.uk/DirectDebitExplained/pages/directdebitguarantee.aspx

 

If you are wrongly debited, you can go to your bank, and your bank should give you a "full and immediate refund" of the money that should not have been taken.

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