Left BT, what happens to my email address?

[400]

Trying to pin this down. I understand there is an option to keep the email address as a basic web only option?

Is there a way to check this please?

I do not want the premium monthly charge. If the mail address is lost, so be it. Just that I am reading a few answers with differing info.

[licquorice · Accepted solution]

When you leave BT your email address will revert to Basic Mail which is a web only service automatically  unless you request the Premium mail service.  Previously you would only have had the choice of Premium Mail or losing the address.

[400]

Thank you.

Is there a way to see this confirmed on my accounts page or terms? I have searched but probably not using the right questions.

My account page warns me it is going to cease and everything deleted, hence the confusion when I read answers here.

All my contacts, bank etc. have been updated to the new address. Everything copied and inbox empty etc.

[licquorice]

See https://www.bt.com/help/email/bt-email-products

[400]

Thank you. 

Looks like the auto take over from another firm may have upset it a bit.

all clear now.