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Lifeline set-up

Can anyone help please? Set up Lifeline system for my mother this morning as she now has mobility issues. Done everything correctly and tested it with supplier. All worked fine. However, her BT Everyday Phone handsets are showing no battery charge whatsoever when taken from base unit. When replaced the battery returns to full charge but is intermittent instead of constant, ie flashing. We tested the landline using our mobiles and the phones worked properly.

Is this a glitch that will solve itself? Wondered if it was due to close proximity of clock/radio and the Lifeline unit, possible mix of signals confusing the phone.  

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