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zyjk
Beginner
686 Views
Message 1 of 2

Line Rental Renewal Query

Hi,

 

It is not clear as to how I should renew my line rental saver. I received an email a few days ago, with a link as follows,
Renew your annual Line Rental Saver after 12-08-2011

which takes me to a page where there are two options, order and re-order line rental.

 

"

  • At the end of the 12 months you'll revert to monthly line rental, until you reorder
  • You can reorder any time after the first 12 month term has ended (not before)
  • If you do reorder Line Rental Saver we'll refund any monthly rental payments you may have paid in advance but not used."

 

When is the earliest I can re-order and if I order at the earliest possible moment is BT going to charge me regular quarterly rental in my first quarterly bill? Why can't I reorder the line saver rental prior to expiry of the current contract?

 

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1 REPLY 1
Moderator
Moderator
617 Views
Message 2 of 2

Re: Line Rental Renewal Query

Hi zyjk,

 

Thans for posting. Sorry for the delay in getting back to you. If your Line Rental Saver contract expires on the 12/08/11 you can renew it from midnight on that date. Hope that helps.

 

Cheers

 

David

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