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Since the last exchange ...
My line has been fully cut / suspended.
I must say the mishaps. the iliicict words that have come out of Staff from within BT as much as I have contacted and in turn been contacted beggars belief. The last call I had the assit AMIT specisifically stated the line would remain when in retropect it didnt return.
LOST FAITH IN YOUR SERVICE Ans will never evangelise. once this is cleared up.. it will be PlusNet or Talk Talk all the way.
Shocked... total disbelief ....
But this has gone now into "Travesty" Overload!! Line Totally Off.
Did however recieve a call from "Nigel" of BT apologising and requesting that it be escalated as all this could so easily have been avoided if
a) Calls actually went to a person within out time zone
b) a payment plan as mentioned was in place
c) Mis information of line being returned (when it wasnt) had not occured which means I would not be purchasing BT Wifi
15 days worth so as to maintain some comm's to communicate as such (here) which equates to £54.00 which obviously could have been paid to the Bill, absolute Bonkers!!