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Message 11 of 14

Re: Line disconnecting every 2-3 minutes? TD-W9970 router

that is interesting to know, thank you for that. I will pickup a phone next time I'm out. Unintended pun.

 

Thank you both for your assistance, I'll update if the line goes down again.

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Message 12 of 14

Re: Line disconnecting every 2-3 minutes? TD-W9970 router

Dredging up an old thread here as the line is slow and we had the disconnects again yesterday.

 

I bought a cheap wired phone as suggested to test the line. I phone 17070 and did the quiet line test - I could hear a quiet hissing noise, maybe 1/4th the the volume of the voice. I don't know how quiet it's meant to be, is it meant to be dead silent or?

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Message 13 of 14

Re: Line disconnecting every 2-3 minutes? TD-W9970 router

quiet line test from test socket with corded phone should be silent - no noise  as you can hear hiss report phone fault to 151



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Message 14 of 14

Re: Line disconnecting every 2-3 minutes? TD-W9970 router

think it's also worth mentioning my max upstream and max downstream rate is in constant flux - it's usually 12-13k downstream and 888 upstream:

 

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