Line too long for FTTC, but only just!

[ryant704]

FTTC is no longer shown on the post code checker...

[john46]

try using your phone number in this checker

http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput

post code checking is not reliable as multiple cabinets can cover post code areas

[davidf2012]

bump, exactly the same situation, neighbours (less than 20mtrs away)can get a fibre product but i cant, even though i have a very solid 10mb adsl connection on a good quality line

[2infinityandbeyond]

Hi John46, here are my results, does this help?

[2infinityandbeyond]

My question is really how i would go about 'appealing' BT's decision for my line, however they have calculated it?

[dfenceman]

Hi davidf2012,

Have you checked to see if you are fed from the same cabinet ?

If not, enter the respective Tel. Nos. here http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput to see which cabinet you are fed from

[john46]

according to the wholesale checker fibre is not available to you you could try contacting the forum mods to see if they can get things checked for you here is there link http://bt.custhelp.com/app/contact_email/c/4951


They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress


They are a UK based BT specialist team who have a good record at getting problems solved


This is a customer to customer self help forum the only BT presence here are the forum moderators

[davidf2012]

hi, yes it is definatly the same cabinet i have checked, i am convinced that i would get a decent fibre service but as the op says, just outside the limit and wondering if there is anything that can be done to get the computer to say yes.

[davidf2012]

[davidf2012]

is this really too far for fibre?