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KopGoofer
Beginner
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Message 1 of 7

Linksys EA6900 configuration for BT

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Hi All

 

I have been having a few issues with my BT homehub, disconnecting, dropping connection, etc. so I decided to try a different router to see if it was actually the BT homehub causing the problem. However I cannot find anywhere where there are a list of settings to use - does anyone know what they are?

 

Basically, I have tried:

 

Connection Type: PPPoE (only other options I have are PPTP, L2TP, Bridge Mode and Static)

Username: bthomehub@btbroadband.com

Password: BT

Service Name (Optional): BT

 

Oh and I had seen on post that mentions changing the MTU to 1492.

 

Can anyone help?

 

Thanks in advance.

 

KopGoofer

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6 REPLIES 6
Rottie
Recognised Expert
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Message 2 of 7

Re: Linksys EA6900 configuration for BT

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@KopGoofer wrote:

Hi All

 

I have been having a few issues with my BT homehub, disconnecting, dropping connection, etc. so I decided to try a different router to see if it was actually the BT homehub causing the problem. However I cannot find anywhere where there are a list of settings to use - does anyone know what they are?

 

Basically, I have tried:

 

Connection Type: PPPoE (only other options I have are PPTP, L2TP, Bridge Mode and Static)

Username: bthomehub@btbroadband.com

Password: BT

Service Name (Optional): BT

 

Oh and I had seen on post that mentions changing the MTU to 1492.

 

Can anyone help?

 

Thanks in advance.

 

KopGoofer


Try leaving the password field blank.

licquorice
Distinguished Sage
Distinguished Sage
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Message 3 of 7

Re: Linksys EA6900 configuration for BT

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Have you got a separate modem? The EA6900 is just a router not a modem/router, i.e you can't connect it directly.

KopGoofer
Beginner
893 Views
Message 4 of 7

Re: Linksys EA6900 configuration for BT

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Hi Rottie

 

Thanks for you answer, unfortunately you cannot leave it blank - i added in BT as the password word because it was mentioned in this post below:

 

http://bt.custhelp.com/app/answers/detail/a_id/644/~/how-do-i-configure-my-non-bt-router-to-work-wit...

 

Thanks

 

Kopgoofer 

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KopGoofer
Beginner
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Message 5 of 7

Re: Linksys EA6900 configuration for BT

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Hi Licquorice

 

Sorry should have mentioned, I just regular broadband and the router is a broadband Smart-Wifi Router.

 

http://www.linksys.com/en-apac/products/routers/EA6900

 

Thanks

 

Kopgoofer

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licquorice
Distinguished Sage
Distinguished Sage
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Message 6 of 7

Re: Linksys EA6900 configuration for BT

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Precisely, its just a router. It won't work on its own without a modem.

KopGoofer
Beginner
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Message 7 of 7

Re: Linksys EA6900 configuration for BT

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I am an idiot!

 

Thanks for your help! 🙂

 

Kopgoofer

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