we will see i reckon they will spot their mistake and adjust it back to 18 months once the new order has gone through, the weird thing is though that even on 8mbit my sony media box with lovefilm is snappier than Sky on 20mbit.
keep checking my hh2 though each day to make sure it has not reset itself lol
when my line was upgraded my phone and broadband went dead for about 10/15 mins while the physical change was made and when my hub came back on it was 992.3 ADSL2. It took me a while plus lots of information/help from forum members before I was able to make the changes which moved me to adsl2+.
Hope yours comes up with 2+ and saves you any further hassle
All will be revealed on the 1st of feb, what are the differences between adsl2 and adsl2+ and if you can remember how did you get yours resolved just in case I hit the same issues?
adsl2 992.3 is up to 12mb wheras adsl2+ 992.5 is up to 20mb. When I had adsl2 I was adamant that someone had forgot to 'flick the + switch' hence why only 2 and not 2+.
I got it explained that exchange equipment makes that decision based on your line quality and there is no magic switch
I made some changes at home but cannot discuss them here - sorry forum rules
No worries as my line has never caused me any issues I am fully expecting to be placed right onto adsl2+ 🙂